Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore sportsbook we cover? Here is how to get in touch, what we can help with, and what falls outside what we do.

How to Reach the Team

The best way to contact Offshore Gambling is by email at [email protected]. We read every message and aim to reply within a couple of working days. Tell us upfront what your message is about — a review correction, a general question, or feedback — so we can route it to the right person and get back to you faster.

We do not offer live chat or phone support, and we are not able to intervene in disputes between a bettor and a sportsbook. If you have an issue with a deposit, withdrawal, or account at any operator listed on this site, that has to be raised directly with that operator's own customer support.

What We Can Help With

• Review accuracy — If a bonus figure, rollover requirement, licensing detail, or payout method we have listed for a sportsbook looks out of date or wrong, tell us. We rely on published operator terms and periodic checks, and things do change.
• General questions about offshore betting — If something in our coverage of odds, markets, or banking methods is unclear, ask and we will point you to the right section or clarify.
• Content suggestions — If there is a topic around offshore sportsbooks or offshore gambling sites you think we should cover, we are open to hearing it.
• Site feedback — Anything that affected your experience of using this site, good or bad, helps us improve it.

What We Cannot Help With

We are an independent review and comparison resource, not a sportsbook, a payment processor, or a regulator. That means we cannot:

• Access or manage your account at any offshore sportsbook
• Process, speed up, or dispute a withdrawal on your behalf
• Confirm the current legal status of offshore betting in your specific state — for that, check your state's own laws or speak with a qualified legal professional
• Give tax advice on gambling winnings — consult a qualified tax professional for anything specific to your situation

Every operator we list is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica. None is regulated by any US state, and none of the fund-safety or dispute-resolution protections that come with a licensed US sportsbook apply. Before contacting an operator directly about an account issue, it is worth reviewing their own terms and support channels first, since we have no authority over how they handle individual accounts.

Corrections and Editorial Standards

Bonus terms, odds formats, and banking options at offshore books can change without much notice, and editorial ratings reflect our own research rather than guaranteed outcomes for any bettor. If you believe something on crimsonaroma.com is inaccurate — a rollover requirement, a minimum deposit, a payout timeframe — send us the details and we will look into it. We would rather correct something quickly than leave outdated information live.

If You Need Support With Your Gambling

If betting has stopped being enjoyable, is affecting your finances, relationships, or wellbeing, or you are finding it hard to stop, please reach out for support rather than emailing us about it. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER for confidential help, available across the US. Offshore sportsbooks often provide fewer responsible gambling tools and self-exclusion options than regulated US operators, so building in your own limits matters more, not less. Betting is only for those aged 21 and over, and no message sent through this contact page can substitute for professional support if gambling has become a problem.

Before You Reach Out

A few things that help us help you faster:

1. Include the name of the sportsbook or page you are asking about
2. Be specific — a screenshot description or the exact wording you are questioning is more useful than "this seems wrong"
3. Keep account-specific issues (deposits, withdrawals, verification) for the operator's own support team, not us
4. Allow a couple of working days for a reply before following up

If you are still deciding which offshore sportsbook to use, our rankings and comparisons are a better starting point than a direct email — you can also see how we score operators across odds, banking, and payout reliability elsewhere on the site. For related coverage outside sports betting, our page on trusted non-GamStop casinos in the UK may also be of interest if that applies to you.

We appreciate everyone who takes the time to write in, whether it is a correction, a question, or just feedback on how we are doing. Thank you for reading.